RETAIL SALES ASSOCIATE
Job highlights
Qualifications
- Must be available to work nights, weekends and holidays
- Must adhere to scheduled shifts with punctuality
- Ability to develop relationships with customers and colleagues
- Ability to positively and proactively handle customer concerns
- Ability to prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Strong organizational skills and follow through skills
- Excellent communication and interpersonal skills
- High level of ownership, accountability and initiative
- Eager to develop new skills and responsive to feedback
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Responsibilities
- The role of a Retail Sales Associate at Las Olas is to forge connections with customers while communicating Las Olas’s brand values through insightful product knowledge and a happy optimistic outlook
- Create an unforgettable customer experience
- Forge lasting relationships with customers
- Work with the sales team to ensure each customer receives the best service possible
- Greet customers in a timely, authentic and engaging manner
- Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit
- Achieve sales goals in a team-based environment
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
- Assist in the completion of projects while keeping the focus on customer experience
- Communicating inventory needs to support the business goal
- Ensure the sales floor is stocked every evening
- Collaborate with management in areas of inventory management
- Ensure the retail store is cleaned on a regular basis – including floors and bathroom
- Understand and execute cash control procedures including bank deposits, petty cash
- Assist in the implementation and maintenance of all merchandising/visual directives
- Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
- Identify and communicate product concerns in a timely manner
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